In the highly unlikely event that you find an identical item cheaper on a competitor's website or store we will beat their price by 10%.
Of course, this guarantee relates to products that the competitor has in stock.
If for any reason your product does not arrive in a suitable condition, please do not hesitate to contact us. We will always replace any products that arrive in an unsuitable condition as long as you notify us within 14 days of receiving your order.
We deliver to any address in Australia, excluding PO Box addresses. We ship your order via Toll, Star Track or a Furniture Carrier. Once your order has been shipped, you will receive a tracking number via email.
We typically dispatch your order the next business day after receiving it, for Buy Now items. For delivery within Australia you can expect your order within two to seven business days of order placement. (If you live in Sydney this can be as quick as two business days, three for Melbourne and Brisbane). For Pre-Ordered items, the expected delivery cycle will be stated on your invoice.
Damages in Transit
Every single one of our items is inspected by our quality control team prior to be packaged. We do this to catch out any issues in the factory, rather than when you receive your order. In addition, all items have extensive packaging to protect from damage occurring in transit. As a result, we have a very low rate of orders arriving in an unsatisfactory condition. That being said, if an issue does occur you are not liable.